Trust is one of our core values at PromosXchange. With our liberal returns policy, we hope to build trust with our valued clients and create a long term nurturing relationship with them. Standing behind what we sell is a big part of our branding. We think many clients including big brands choose us because they know if their purchase isn’t right, we’ll work hard to fix it.
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Covid-19 Advisory
PromosXchange is committed to the safety and well-being of our clients, staff, partners and community especially during this Covid-19 climate.…
Continue ReadingOverruns/Underruns
Every effort will be made to ship exact quantities. For decorated goods, we account for a 2% overrun or underrun…
Continue ReadingCan I pick-up my order?
Our production facilities are strategically located across Australia and, for certain items, internationally. We offer complimentary standard delivery and the…
Continue ReadingWhat file formats do you accept for artwork submissions?
The following are the requirements for great quality print: 1. High resolution quality (300 dpi or better), camera-ready artwork. 2.…
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